FTP Settings

What is FTP?
File Transfer Protocol a.k.a. FTP is used to transfer documents from your hard drive to Bigfish Technology Online. FTP is the easiest way to manage files in your allocated area. This includes uploading, downloading, deleting, moving, renaming your files and creating/deleting directories. You may obtain and use the FTP client of your choice. A selection of FTP clients for both Mac and Windows users can be downloaded from Tucows.

How do I use FTP to upload my web pages?
The following settings apply to most stand alone FTP clients such as WSFTP, Cute FTP, Fetch FTP, etc. Do not confuse these settings with those required for browser based HTTP publishing. There are several tutorials for specific FTP clients which can be found in the "FAQ and Tutorials" section. Please review them before requesting assistance.

Insert the following settings in your FTP client:

Host Name/Address: membername.bftonline.com
Host Type: Unix (standard)
User ID: the ID you chose at sign up
Password: the password sent to you at sign up (unless you changed it of course)
PASV/Passive Mode: Must be turned on or checked

Do NOT enter any other information beyond this. There is no need to enter a directory name or full path; the above settings will automatically place you in your base directory.

Viewing your web page

To view the page you just uploaded, use the following URL in your web browser:
http://membername.bftonline.com/filename (available about an hour after joining)

Tips & Suggestions
1. HTML Filenames are case sensitive. 2. MemberNames and Passwords are case sensitive

If you have questions or problems with FTP to your Bigfish Technology Online account, you may contact us support@bftonline.com. Please note that we cannot provide direct support for individual FTP clients. If you require detailed help in using a specific client, please contact the technical support department of the softwares' authors for assistance. Contact information can normally be found in the softwares' help files.

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